Frequently Asked Questions
Find answers to common questions
How do I place an order?
Simply browse our products, add items to your cart, and click "Order via WhatsApp". This will open a WhatsApp chat with your order details so our team can assist you.
What payment methods do you accept?
We accept payment via WhatsApp - simply send us your order details and we'll guide you through JazzCash, Easypaisa, Bank Transfer, or Cash on Delivery.
How long does delivery take?
Delivery typically takes 2-3 business days for major cities (Karachi, Lahore, Islamabad) and 3-5 business days for other areas across Pakistan.
What is your return policy?
We offer a 7-day easy return policy. If you're not satisfied with your purchase, contact our support team to initiate a return. Items must be unused and in original packaging.
Is there free shipping?
Yes! We offer free delivery on all orders over PKR 2,000. Standard shipping charges apply for orders below this amount.
How can I track my order?
Once your order is confirmed via WhatsApp, our team will provide you with a tracking number and update you on delivery progress.